Does my order qualify for free shipping?

pelicansale.com offers free ground shipping on all orders excluding Drinkware, and Consumer Electronics cases (Phone Cases, Air Tag Cases, Etc).

When can I expect to receive my order?

pelicansale offers several shipping methods for your convenience. Estimated shipping times are provided below. Please keep in mind; these time frames include our processing period, which can take up to 72 business hours.
Drinkware and Consumer Electronics ship directly from their respective manufacturers and take 72 – 96 business hours to ship.

Shipping Method	Contiguous United States	Alaska & Hawaii	Military Destinations
FedEx Smart Post (items < 9lbs)	5-10 business days	N/A	N/A
FedEx Ground	5-10 business days	6-10 business days	N/A
FedEx 2Day	2-6 business days	2-6 business days	N/A
FedEx Standard Overnight	1-4 business days	1-4 business days	N/A
USPS PO Box	3-6 business days	4-8 business days	3-6 business days
USPS APO/FPO	N/A	N/A	4-8 business days

How long does it take to process my order? *

Please allow 1-5 business days for your order to be processed. Most shipments will take an additional 1-7 business days. See our Shipping Policy for more information.

I did not receive my purchase confirmation email or shipping confirmation email. What do I do?

If you’ve checked your spam and trash folders and still cannot locate your confirmation or shipping emails, please contact our Customer Service team.

How do I return a product?

pelicansale accepts returns for any reason within 15 days of purchase only if the item was purchased directly from pelicansale.com. Please read our Return Policy for further information and fill out the returns form to initiate the process.

If you require tax reimbursement for your order, please contact customer service. Please note there will significant delays for reimbursement on tax exempt request.